Showing Results for: crisis management (6)

Speaking Experience


... Media Analytics II – Speaker – Travel Distribution Summit Asia: Eye for Travel – SingaporeHow to Use Social Media to Mitigate Negative Sentiment an Respond to Crisis – Speaker – Social Media for Customer Service Summit: Useful Social Media – San FranciscoSocial Media Engagement: How to Build Real Relationships with your Travel Brands ...

About Gregg Tilston


...istribution, building communities, crowdsourcing for ideas and content, monitoring and engagement, driving referral traffic, email acquisition, improving SEO, and risk mitigation and crisis management.Gregg has a knack for identifying emerging technologies, concepts, and trends and has leveraged this intuition to expand his professional development within various companies in...

Shoutlet’s Takeaways from the Corporate Social Media Summit


...rom brands such as; Dell, KLM, Petco, Charles Schwab, and Airbnb. Here's an excerpt about my presentation on how Flight Centre Travel Group used Social Media to mitigate risk and for crisis management. (more…)

EyeforTravel’s Social Media & Mobile In Travel 2012


NHL  jerseys, Andrew Gillespie from Four Seasons, Robert Palmer from Westjet, Jerry Fletcher from Delta, and Social Media equals win/win. (more…)

EyeForTravel Travel Distribution Summit North America 2011


...avel's Travel Distribution Summit North America 2011. This was the second time I had the pleasure of speaking at this amazing conference. I presented a few Flight Centre Social Media crisis management case studies including; the Brisbane floods, Eyjafjallajökull the Iceland volcano, and Thailand elephants and social community protests. (more…)