Showing Results for: thailand elephants (4)

2010 Throwback – Flight Centre Fends Off Social Media Attacks


...or an original post about the way we handled a specific crisis. It was based on the time we dealt with a petition calling for Flight Centre to be held responsible for the woes of Thailand elephants. We faced it head on, opened the kimono, engaged everyone, made some changes, and mitigated the potential damage. (more…)

EyeForTravel Travel Distribution Summit North America 2011


...g at this amazing conference. I presented a few Flight Centre Social Media crisis management case studies including; the Brisbane floods, Eyjafjallajökull the Iceland volcano, and Thailand elephants and social community protests. (more…)

Shoutlet’s Takeaways from the Corporate Social Media Summit


Corporate Social Media Summit from San Francisco wrap up from Shoutlet. There were  bunch of great learning from this conference and I'd highly recommend attending next year's conference. Shoutlet...