Showing Results for: crisis management (6)

Speaking Experience

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... Media Analytics II – Speaker – Travel Distribution Summit Asia: Eye for Travel – SingaporeHow to Use Social Media to Mitigate Negative Sentiment an Respond to Crisis – Speaker – Social Media for Customer Service Summit: Useful Social Media – San FranciscoSocial Media Engagement: How to Build Real Relationships with your Travel Brands ...

About Gregg Tilston

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...istribution, building communities, crowdsourcing for ideas and content, monitoring and engagement, driving referral traffic, email acquisition, improving SEO, and risk mitigation and crisis management.Gregg has a knack for identifying emerging technologies, concepts, and trends and has leveraged this intuition to expand his professional development within various companies in...

Shoutlet’s Takeaways from the Corporate Social Media Summit

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...rom brands such as; Dell, KLM, Petco, Charles Schwab, and Airbnb. Here's an excerpt about my presentation on how Flight Centre Travel Group used Social Media to mitigate risk and for crisis management. (more…)

EyeforTravel’s Social Media & Mobile In Travel 2012

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NHL  jerseys, Andrew Gillespie from Four Seasons, Robert Palmer from Westjet, Jerry Fletcher from Delta, and Social Media equals win/win. (more…)

EyeForTravel Travel Distribution Summit North America 2011

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...avel's Travel Distribution Summit North America 2011. This was the second time I had the pleasure of speaking at this amazing conference. I presented a few Flight Centre Social Media crisis management case studies including; the Brisbane floods, Eyjafjallajökull the Iceland volcano, and Thailand elephants and social community protests. (more…)